About the Organization
A large U.S.-based consumer retail brand with a nationwide footprint operates thousands of locations, supported by centralized corporate teams managing operations, workforce systems, and customer services. Sensitive data flows
across front-line and back-office environments, and the organization needed a scalable way to identify, assess, and remediate personal data risk. All without taxing already stretched IT resources.
Challenge
As part of routine business functions at a national retailer, corporate departments handled significant volumes of financial and employee data. Over time, outdated sensitive information accumulated on local endpoints, introducing unnecessary risk. Meanwhile, back-office systems at store locations were quietly storing sensitive data from timekeeping tools, training systems, and workforce apps.
Traditional cleanup efforts required hands-on IT support, which was not scalable across thousands of endpoints and hundreds of decentralized teams. The organization needed a solution that could:
- Automate sensitive data discovery and remediation across the enterprise, including Payment Card Industry (PCI), Personally Identifiable Information (PII), and even Personal Health Information (PHI) of its employees.
- Enable business users to self-manage data without security expertise.
- Reduce overall data exposure without interrupting business operations.
Solution
The organization deployed archTIS’ Spirion platform across a large endpoint
landscape, spanning corporate and store environments:
- Corporate Data Protection: Teams responsible for operational and workforce systems use to scan their devices. Designated team leads access the Spirion console to review scan results and manually remediate sensitive data.
- Retail Store Automation: In store locations, runs automated, scheduled scans on back-office endpoints. Any discovered sensitive data is quietly quarantined, then automatically deleted after a short retention period. The process requires no intervention from store staff and causes zero business disruption.
Results
Key Outcomes:
- Critical Risk Discovery: In the very first scan, Spirion identified 1400 PHI records on one retail location’s desktops; a $1.6 million risk! This unexpected finding validated the need for proactive, automated discovery across the environment.
- Automated Remediation at Scale: Sensitive files are quarantined and destroyed on a scheduled basis, minimizing dwell time and human error.
- Empowered Business Users: Departmental data managers can independently review and remediate files, lightening the load on IT while improving response times.
- Stronger Compliance Posture: Spirion supports the organization’s ability to maintain PCI, PII, and internal data governance requirements across all business units.
- Minimal Ongoing Maintenance: The solution runs quietly in the background, providing continuous protection with little to no impact on business users.
By deploying Spirion , this national retailer now proactively protects sensitive data across thousands of endpoints, balancing compliance, efficiency, and user empowerment with a scalable, low-touch solution.
